IGT Solutions is a leading Business Process Management (BPM) and IT services company based in Gurugram, India, established in 1998. With a strong focus on digital transformation, contact center services, and intelligent automation, the company has consistently delivered customer experience (CX) solutions across industries like travel, hospitality, e-commerce, and BFSI.
Over the years, IGT Solutions has built a solid reputation for excellence in CX management, robotic process automation (RPA), and AI-powered analytics. With a global team of over 25,000 professionals, it operates across 30+ delivery centers worldwide, maintaining a culture of innovation, integrity, and inclusivity.
Currently, the company is actively hiring talent across roles such as Customer Support Executive, Technical Support Representative, and Process Associate, especially for its India-based and international delivery teams. With a focus on professional growth, IGT Solutions provides a dynamic work environment, robust training modules, and opportunities to work with cutting-edge digital tools.
Recognized for its expertise in CX transformation and long-standing partnerships with global enterprises, the company aims to attract passionate individuals looking to make a meaningful impact in the BPM and IT services space.
Own end‑to‑end recruitment for CX accounts; run induction, onboarding, exit formalities; conduct engagement surveys; publish HR MIS; partner with oper...