At Mappen, we prioritize the protection of your privacy and are dedicated to ensuring that your personal information is managed securely and responsibly. This privacy policy details the methods by which we collect, utilize, disclose, and protect your data while you engage with our platform.

1. Information We Collect

• Personal Information: Your name, email address, phone number, university affiliation, and other details essential for onboarding, account management, and service provision.
• Academic Information: Your academic records, enrolled courses, and progress, enabling us to deliver tailored learning experiences.
• Usage Information: Data regarding your interactions with the platform, such as device details, browser type, and access times.
• Job Portal Data: Your resume, job preferences, and application history (if you access the job portal).

 

2. How We Use Your Information

Account Management: To create and manage your account, including course enrollments and communications regarding programs.
Program Delivery: To provide educational services and support, including course content, progress tracking, and certifications.
Job Placement: To facilitate job placement by sharing relevant information with potential employers via our job portal.
Improve Our Services: To improve our platform and develop new features based on feedback and usage data.
Customer Support: To provide assistance and manage technical or administrative issues.
Marketing Communications: To inform you about new programs, services, and offers (only if opted-in).

3. Sharing Your Information

• With Educational Institutions: For facilitating course/program enrolment.
• With Employers: For job opportunities through our job portal (only if opted-in).
• With Service Providers: For services like payment processing and technical support.
• Legal Obligations: If required by law or to protect our rights.

4. Data Security

We employ appropriate technical, administrative, and physical measures to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of personal data (subject to legal requirements).
• Opt-Out: Withdraw from marketing communications anytime via account settings or direct contact.

6. Data Retention

We retain your personal data as long as necessary for the purposes stated in this policy, unless legally required otherwise.

7. Third-Party Links

Mappen may include links to external websites. We are not responsible for the privacy practices of these sites. Please review their policies.

8. Changes to This Policy

We may update this privacy policy at any time. Significant changes will be communicated via the platform or email.

9. Contact Us

By utilizing Mappen, you consent to the terms outlined in this privacy policy.