The role involves working within the Business Reporting & Governance vertical, focusing on deploying and delivering robust tracking mechanisms for SLA/KPI and other operations. Responsibilities include:
Publishing daily, weekly, and monthly reports accurately and on time.
Supporting the delivery of ad-hoc reports.
Identifying opportunities to automate reports.
Assessing, managing, and improving organizational information through established decision rights and accountabilities.
Ensuring contractual compliance in areas like governance, reporting, incident management, change management, and survey management.
Job Skills: Proficiency in MS Office with advanced Excel skills, ability to create meaningful PowerPoint presentations, adaptability to change, decent communication skills, experience in reporting contractual metrics and operational KPIs.
Not specified
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